Privacy Policy – ZILNOOR

(3/12/2025)

At Zilnoor, we value your trust. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website www.zilnoor.com or make a purchase. By using our website, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways)

B. Non-Personal Information

  • Device information
  • Browser type
  • IP address
  • Cookies and tracking data
  • Pages visited, time spent, and user behavior

C. Order Information

  • Products purchased
  • Order history
  • Delivery details

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders
  • To contact you regarding orders, issues, or support
  • To respond to your inquiries
  • To send promotional messages (only with your consent)
  • To improve website performance and user experience
  • To prevent fraud or unauthorized activities
  • To comply with legal requirements

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior
  • Show personalized content
  • Manage login sessions
  • Provide targeted ads (if applicable)

You can choose to disable cookies through your browser settings, but some features of the site may not work properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with:

  • Delivery partners (to deliver your order)
  • Payment gateway providers (for secure payment processing)
  • Customer support tools
  • Marketing/Analytics partners (Google Analytics, Meta Pixels, etc.)
  • Legal authorities (only if required by law)

All third-party partners follow strict data-security guidelines.

5. Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • SSL encryption
  • Limited access to personal information
  • Secure servers
  • Regular security checks

However, no method of online transmission is 100% secure. We do our best to keep your data safe.

6. Your Rights

You have the right to:

  • Access the information we hold about you
  • Request correction or update of your data
  • Request deletion of your personal data
  • Withdraw consent for marketing messages
  • Contact us for any privacy-related issue

To exercise these rights, you can contact our support team.

7. Data Retention

We retain your data only for as long as necessary to:

  • Complete your order
  • Provide customer support
  • Comply with legal obligations
  • Improve website performance

Once data is no longer needed, it is safely deleted.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.

9. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Your continued use of the website means you accept these changes.

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